Symptoms of Bell's palsy come on suddenly and may include:

• Mild weakness to total paralysis on one side of the face — occurring within hours to days.
• Facial droop and trouble making facial expressions, such as closing an eye or smiling.
• Drooling.
• Pain around the jaw or pain in or behind the ear on the affected side.
• Increased sensitivity to sound on the affected side.
• Headache.
• Loss of taste.
• Changes in the amount of tears and saliva produced.

Rarely, Bell's palsy can affect the nerves on both sides of the face.

When to see a doctor

Seek medical help right away if you experience any type of paralysis because you may be having a stroke. Bell's palsy is not caused by a stroke, but the symptoms of both conditions are similar.

If you have facial weakness or drooping, see your healthcare professional to find out the cause and the severity of the illness.

Although the exact reason Bell's palsy occurs isn't clear, it's often related to having a viral infection. Viruses that have been linked to Bell's palsy include viruses that cause:

• Cold sores and genital herpes, also known as herpes simplex.
• Chickenpox and shingles, also known as herpes zoster.
• Infectious mononucleosis, caused by the Epstein-Barr virus.
• Cytomegalovirus infections.
• Respiratory illnesses, caused by adenoviruses.
• German measles, also known as rubella.
• Mumps, caused by the mumps virus.
• Flu, also known as influenza B.
• Hand-foot-and-mouth disease, caused by a coxsackievirus.

The nerve that controls facial muscles passes through a narrow corridor of bone on its way to the face. In Bell's palsy, that nerve becomes inflamed and swollen — usually related to a viral infection. Besides affecting facial muscles, the nerve affects tears, saliva, taste and a small bone in the middle of the ear.

Bell's palsy occurs more often in people who:

• Are pregnant, especially during the third trimester, or who are in the first week after giving birth.
• Have an upper respiratory infection, such as the flu or a cold.
• Have diabetes.
• Have high blood pressure.
• Have obesity.

It's rare for Bell's palsy to come back. But when it does, there's often a family history of repeated attacks. This suggests that Bell's palsy might have something to do with genes.

Mild symptoms of Bell's palsy typically disappear within a month. Recovery from more-complete facial paralysis can vary. Complications may include:

• Irreversible damage to your facial nerve.
• Irregular regrowth of nerve fibers. This may result in involuntary contraction of certain muscles when you're trying to move other muscles, known as synkinesis. For example, when you smile, the eye on the affected side may close.
• Partial or complete blindness of the eye that won't close. This is caused by excessive dryness and scratching of the clear protective covering of the eye, known as the cornea.

There's no specific test for Bell's palsy. Your healthcare professional looks at your face and asks you to move your facial muscles. You're asked to close your eyes, lift your brow, show your teeth and frown, among making other movements.

Other conditions — such as a stroke, infections, Lyme disease, inflammatory conditions and tumors — can cause facial muscle weakness that mimics Bell's palsy. If the cause of your symptoms isn't clear, your healthcare professional may recommend other tests, including:

• Electromyography (EMG). This test can confirm the presence of nerve damage and determine how serious it is. An EMG measures the electrical activity of a muscle in response to stimulation. It also measures the nature and speed of the conduction of electrical impulses along a nerve.
• Imaging scans. Magnetic resonance imaging (MRI) or computerized tomography (CT) may be needed on occasion to rule out other possible sources of pressure on the facial nerve, such as a tumor or skull fracture.
• Blood tests. There is no blood test for Bell's palsy. But blood tests can be used to rule out Lyme disease and other infections.

Most people with Bell's palsy recover fully — with or without treatment. There's no one-size-fits-all treatment for Bell's palsy. But your healthcare professional may suggest medicines or physical therapy to help speed your recovery. Surgery is rarely an option for Bell's palsy.

Because the eye on the affected side doesn't close, it's important to take steps to protect and care for that eye. Use lubricating eye drops during the day and an eye ointment at night to help keep your eye moist. Wear glasses or goggles during the day and an eye patch at night to protect your eye from getting poked or scratched. You may need to see a healthcare professional to monitor your eye.

Medicines

Commonly used medicines to treat Bell's palsy include:

• Corticosteroids, such as prednisone (Rayos, Prednisone Intensol). These are powerful anti-inflammatory agents. If they can reduce the swelling of the facial nerve, the nerve can fit more comfortably within the bony corridor that surrounds it. Corticosteroids may work best if they're started within several days of when symptoms start. Steroids started early improve the likelihood of complete recovery.

• Antiviral drugs. The role of antivirals is not certain. Antivirals alone have shown no benefit compared with placebo. Antivirals added to steroids may benefit some people with Bell's palsy, but this is still not proved.

  Despite this, an antiviral medicine, such as valacyclovir (Valtrex) or acyclovir, is sometimes given in combination with prednisone in people with severe facial palsy.

Physical therapy

Paralyzed muscles can shrink and shorten, which may be permanent. A physical therapist can teach you how to massage and exercise your facial muscles to help prevent this from occurring.

Surgery

In the past, decompression surgery was used to relieve the pressure on the facial nerve by opening the bony passage that the nerve passes through. Today, decompression surgery isn't recommended. Facial nerve injury and permanent hearing loss are possible risks associated with this surgery.

Rarely, plastic surgery may be needed to correct lasting facial nerve problems. Facial reanimation surgery helps make the face look more even and may restore facial movement. Examples of this type of surgery include an eyebrow lift, an eyelid lift, facial implants and nerve grafts. Some procedures, such as an eyebrow lift, may need to be repeated after several years.

Home treatment may include:

• Taking pain relievers. Aspirin, ibuprofen (Advil, Motrin IB, others) or acetaminophen (Tylenol, others) are available without a prescription and may help ease your pain.
• Doing physical therapy exercises. Massaging and exercising your face according to your physical therapist's advice may help relax your facial muscles.

Although there's little scientific evidence to support the use of alternative medicine to treat Bell's palsy, some people with the condition may benefit from the following:

• Acupuncture. Placing thin needles into a specific point in the skin helps stimulate nerves and muscles, which may offer some relief.
• Biofeedback training. By teaching you to use your thoughts to control your body, biofeedback training may help you gain better control over your facial muscles.
• OnabotulinumtoxinA (Botox). This medicine may help manage symptoms such as facial spasms and tearing. Injections of onabotulinumtoxinA also may help improve the balance of the face.

You may start by seeing your healthcare professional. You may be referred immediately to a doctor who specializes in the nervous system, known as a neurologist.

It's good to prepare for your appointment. Here's some information to help you get ready.

What you can do

• Write down any symptoms you're experiencing. Be sure to include any that may seem unrelated to the reason for which you scheduled the appointment.
• Write down key personal information. Have you had any major stresses or life changes recently? Sharing this type of information may help with a diagnosis.
• Make a list of all medicines. Include the dosages of any medicines you're taking. Write down any vitamins or supplements that you're taking too.
• Take a family member or friend along, if possible. Sometimes it can be hard to remember all of the information you get during an appointment. Someone who comes with you may remember something that you missed or forgot.
• Write down questions you want to ask.

Preparing a list of questions will help you make the most of your time with your health professional. For Bell's palsy, some basic questions to ask include:

• What's the most likely cause of my symptoms?
• Are there any other possible causes for my symptoms?
• What kinds of tests do I need?
• Is this condition likely temporary or long lasting?
• What treatments are available for Bell's palsy? Which do you recommend?
• Are there alternatives to the primary approach that you're suggesting?
• I have other health conditions. How can I best manage these conditions together?
• Are there any brochures or other printed material that I can take home with me? What websites do you recommend?

Don't hesitate to ask any additional questions that occur to you during your appointment.

What to expect from your doctor

Be prepared to answer questions such as:

• When did you begin having symptoms?
• Have your symptoms been continuous or occasional?
• How severe are your symptoms?
• What, if anything, seems to improve your symptoms?
• What, if anything, appears to worsen your symptoms?
• Have any of your relatives ever had Bell's palsy or problems with facial paralysis?
• Have you had any symptoms of a more generalized infection?

What you can do in the meantime

If you have facial pain:

• Take pain relievers. Aspirin, ibuprofen (Advil, Motrin IB, others) or acetaminophen (Tylenol, others) can help with pain.
• Apply moist heat. Putting a washcloth soaked in warm water on your face several times a day may help relieve pain.

If your eye won't close completely, try these tips:

• Use your finger to close your eye repeatedly throughout the day.
• Use lubricating eye drops.
• Wear eyeglasses during the day to protect your eye.
• Wear an eye patch at night.